Refund policy
Return & Refund Policy ↩️💖
Hi there, thank you for shopping with us!
We want you to be completely happy with your purchase. However, due to the intimate and sensitive nature of our product—the Single-Use Male Sperm Magnifier—we have a specific return policy to ensure safety and hygiene for all our customers. Please read this policy carefully before making a purchase.
📧 How to Initiate a Return
If you need to return an item, please contact us first within 7 calendar days from the date your package is delivered.
You can reach us at:
Email: uramanmagnifier@outlook.com
Our friendly support team will guide you through the process and, if your return is approved, provide you with the correct return shipping address. Returns sent without prior approval will not be accepted.
⏰ Return Request Window
Return requests must be submitted within 7 calendar days from the delivery date. We are unable to accept return requests after this period.
💰 Refund Processing Time
Once we receive your returned item and inspect it, we will process your refund within 15 business days. The refund will be credited to your original payment method. Please note that it may take additional time for your bank or credit card company to post the refund to your account.
❌ What Items Are NOT Eligible for Return?
To protect all customers, we cannot accept returns for the following:
Used or Opened Products: As a single-use, personal hygiene product, any item that has been used, opened, or its seal broken is strictly non-returnable for health and safety reasons. 🚫
Products Without Functional Defects: If the product is functionally sound but you simply changed your mind, it is not eligible for a return.
Sale Items or Promotional Goods: All items purchased during a sale or special promotion are final and cannot be returned.
Gift Cards: Unfortunately, gift cards are non-refundable.
🔍 Other Important Considerations for Your & Our Protection
We strive to be fair, and we ask for your understanding in protecting our business from potential risks:
Hygiene & Safety is Our Priority: Given the personal nature of our product, we must be unwavering on our policy regarding used items. This ensures a safe and trustworthy environment for every customer.
Incomplete Returns: To receive a refund, the item must be returned in its original packaging, including any seals, if unopened.
Return Shipping Costs: Customers are responsible for the cost of return shipping unless the return is due to our error (e.g., we shipped the wrong item).
Lost in Transit: We recommend using a trackable shipping service for your return. We cannot be responsible for return packages that are lost or damaged on their way back to us.
Fraud & Misuse: We reserve the right to refuse refunds if we suspect fraudulent activity or misuse of this policy.
💌 We're Here to Help!
We understand that sometimes a product might not meet expectations. If you believe your item has a genuine manufacturing defect or you received the wrong product, please contact us immediately at uramanmagnifier@outlook.com with your order number and details. We are committed to working with you to find a fair and prompt solution!
Thank you for your understanding and support!
The [URAMAN] Team ✨